0

When I copy over/unzip/run a fresh copy of v0.13.0.4 GUI on my spare laptop, the program fails to open and says "api-ms-win-core-libraryloader-l1-2-0.dll" is missing. The window keeps popping back up after hitting OK and the Monero GUI fails to load.

Monero GUI Crash Message

This computer is running Windows 7 with all latest updates, but I'm assuming it's missing a library from Microsoft somewhere. Google searching talks about Win 10 upgrades, but I've never done that. I've ran the same zip file on several other computers with no issue.

I've already tried installing x64 C++ redistributable packages which finish in successful installation but the problem persists.

Improve this question
1
  • Do you have an AV (AntiVirus) running that might be quarantining files required for the GUI to run properly?
    – dEBRUYNE
    Commented Nov 13, 2018 at 18:40

1 Answer 1

Reset to default
1

Following links contains solution:

(1) api-ms-win-core-heap-l1-2-0.dll is Missing

(2) change-the-monero-wallet-gui-rendering-mode

Linux & OS-X:

QMLSCENE_DEVICE=softwarecontext

./monero-wallet-gui

Windows:

Add User Environment Variable.

Name=QMLSCENE_DEVICE

Value=softwarecontext

Now run monero-wallet-gui, this time there should be no error. Hope this helps.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.