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There was already a similar topic, but I have a different problem with this error:

I used Monero wallet on Windows and had no problems.

Turned off the computer, walked away, came back and gives this error. I didn't make any changes to the files. Didn't update wallet. Used VPN while working with Monero wallet. Without tor and i2p.

I don't have a 25 word phrase. There are no required keys. There is only a password and the .keys file itself

I reinstalled the client, tried to run my wallet file on another windows. Nothing helped. Please help me to solve this problem

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  • Can you remove the wallet cache (the file without extension) and simply try to open the .keys file?
    – dEBRUYNE
    Commented Apr 16, 2022 at 9:53
  • How can I do that? I would be grateful for instructions.
    – Mr.Skifint
    Commented Apr 18, 2022 at 18:16
  • @Mr.Skifint - Browse to the directory your wallet files are located (Documents\Monero\<wallet-name> on Windows | home/<username>/Monero/<wallet-name> on Linux | Users/<username>/Monero/<wallet-name> Mac OS X). Subsequently, rename <wallet-name> (the file without extension) to <wallet-name>-old
    – dEBRUYNE
    Commented Apr 18, 2022 at 20:10
  • @dEBRUYNE I made the prefix -old, but it did not change the situation. The error is the same. Maybe I'm doing something wrong? ![enter image description here](i.sstatic.net/F1MJB.png) ![enter image description here](i.sstatic.net/SJaLe.png)
    – Mr.Skifint
    Commented Apr 19, 2022 at 9:36
  • Did you set up the wallet with a Ledger or Trezor device?
    – dEBRUYNE
    Commented Apr 23, 2022 at 9:48

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