There was already a similar topic, but I have a different problem with this error:

I used Monero wallet on Windows and had no problems.

Turned off the computer, walked away, came back and gives this error. I didn't make any changes to the files. Didn't update wallet. Used VPN while working with Monero wallet. Without tor and i2p.

I don't have a 25 word phrase. There are no required keys. There is only a password and the .keys file itself

I reinstalled the client, tried to run my wallet file on another windows. Nothing helped. Please help me to solve this problem

  • Can you remove the wallet cache (the file without extension) and simply try to open the .keys file?
    – dEBRUYNE
    Apr 16 at 9:53
  • How can I do that? I would be grateful for instructions.
    – Mr.Skifint
    Apr 18 at 18:16
  • @Mr.Skifint - Browse to the directory your wallet files are located (Documents\Monero\<wallet-name> on Windows | home/<username>/Monero/<wallet-name> on Linux | Users/<username>/Monero/<wallet-name> Mac OS X). Subsequently, rename <wallet-name> (the file without extension) to <wallet-name>-old
    – dEBRUYNE
    Apr 18 at 20:10
  • @dEBRUYNE I made the prefix -old, but it did not change the situation. The error is the same. Maybe I'm doing something wrong? ![enter image description here](i.stack.imgur.com/F1MJB.png) ![enter image description here](i.stack.imgur.com/SJaLe.png)
    – Mr.Skifint
    Apr 19 at 9:36
  • Did you set up the wallet with a Ledger or Trezor device?
    – dEBRUYNE
    Apr 23 at 9:48


Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.