I am coming back to Monero and I immediately hit a roadblock.

I downloaded the ZIP file, verified its hash. I tried creating a wallet, wrote down the mnemonic phrase like a doofus, finally hit "create". It says "failed to store wallet".

I google the issue, everyone recommends to run the GUI as admin, which, if I am honest, is already "sus af", but I do that. I then spend a couple of minutes typing in what I wrote down to restore my wallet. "failed to store wallet" again. I restart the GUI again as admin, this time trying to create a new wallet, I get "failed to store wallet". I tried storing on different hard drives, it doesn't work either way. I am running Windows 10.

I honestly think that bugs like this defeat the purpose of having a fancy official GUI wallet. I feel tilted to say the least. What an embarrassment for the entire community.

  • Do you still have the old .keys file of your wallet or are you trying to restore from the 25 word mnemonic seed?
    – dEBRUYNE
    Commented Feb 21, 2021 at 17:03
  • I am really just trying to create a wallet. The whole mnemonic seed thing was because I already wrote down on a sheet of paper the first one it gave me and I didn't want to redo the work.
    – user4551
    Commented Feb 22, 2021 at 23:40
  • OK. Thus, to be clear, the error is displayed when you are trying to create a new wallet, not restore an old one, correct?
    – dEBRUYNE
    Commented Feb 23, 2021 at 7:33
  • Technically both? Not when using a .keys file, I don't have one to test with, but both with mnemonic phrase recovery and new wallet creation.
    – user4551
    Commented Feb 23, 2021 at 21:24
  • Do you have multiple user accounts? In that case, please try using another one.
    – dEBRUYNE
    Commented Feb 24, 2021 at 22:05

2 Answers 2


Select a diferent folders to store your wallet and the blockchain.

  • I tried that at the time. Didn't work
    – user4551
    Commented Oct 4, 2021 at 13:01

Install the wallet using the installer not the zip. The zip in my opinion is useful for a portable Gui not a Gui to be used on the system.

Also pro tip: use KeepassX to store your seed. That way you can never lose or mistype the seed.

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