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Questions tagged [refund]

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What should I do if a refund from XMR.to did not include a payment ID

I'm new to Monero (actually all crypto). Long story short is that I created an order on XMR.to and it timed out before I could deposit 100%. XMR.to messaged me and said I had received a refund, but I ...
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What solutions are there to do a refund of a transaction when sending monero xmr?

Since you can't see who sent you monero, what are some of the proposed ways of issuing a refund to users? Say I did a crowdfunding campaign and collected a bunch of monero. How would I refund the ...