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Questions tagged [ledger]

Questions about the Ledger hardware Wallet (hw.1, nano, nano s or nano blue)

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Monero GUI Ledger not fully syncing

I have been struggling to get my monero wallet to fully sync with my ledger I have tried feather wallet and it simply does not sync The official monero GUI wallet syncs to about 95% but then seems to ...
Matthew Tarlinton's user avatar
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15 views

Restored a Ledger Nano S seed in new Trezor Model T. Cannot restore same monero wallet

I created a Monero wallet using Monero GUI and a Ledger Nano S some time ago. Recently, I decided to switch to Trezor and got a new Trezor Model T. I imported the same seed into the Trezor. All my ...
Dan's user avatar
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29 views

After restored in the MONERO GUI is showing a Different Primary Address - Zero Funds - what is happening

I was checking my funds in my LEDGER NANO S, during almost 2 years was keep without any use. When I opened it a couple months ago, the Ledger Live ask for an Update Firmware, during the update was a 5 ...
Colombia Fixers's user avatar
0 votes
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21 views

Are the Monero wallet's key images automatically calculated & used when using a Ledger device with a fresh Monero GUI installation?

I assume the answer is "yes", but I want a definitive answer to this for a friend.
Jonathan Cross's user avatar
0 votes
1 answer
53 views

If I reformat my MacBook that has MoneroGUI when i reinstall the wallet can i just create a new wallet from Ledger [duplicate]

My mac is messed up and I want to reformat the thing to help speed it up. I have a MoneroGUI via Ledger Nano. If I nuke my hard drive is my XMR gone? Its keys are on the ledger so can I just not ...
Sean's user avatar
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0 votes
1 answer
747 views

Problems after installing Monero GUI Wallet v0.18.0.0 for 64 bit Linux and using Ledger Nano S

I cannot get my Ledger Nano S to work with the new Monero GUI Wallet v0.18.0.0 for 64 bit Linux. My details are as follows: I am using Linux MINT 20.1 Cinnamon I have been using my Ledger Nano S with ...
cockeyeNick's user avatar
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0 answers
1k views

Monero GUI Wallet: Ledger Nano S: Device Not Found

I am trying to set up a Ledger Nano S as a hardware wallet, and am having issues with the Monero GUI Wallet app ( on macOS ) communicating to the Ledger device. Below are the software versions that I ...
nils's user avatar
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100 views

Why don't GUI sub-account receive addresses match ledger device receive addresses?

I'm new to Monero so probably just a misconception on my part, but the GUi primary receive address for primary account matches the nano X XMR/0 main address, where as the sub-account primary receive ...
bear_market's user avatar
2 votes
0 answers
403 views

XMR wallet on Ledger X shows empty after restore, Why?

My Ledger Nano X is working fine with my Monero wallet. But just as a matter of testing and making sure I can restore the wallet when something bad happens, I followed this guide to recover my wallet ...
Wim's user avatar
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1 answer
994 views

Unable to send transactions from GUI wallet & Ledger [hid_error]

I am unable to send any transactions from my Ledger wallet connected to my GUI wallet. I keep getting this error message: Error Can't create transaction: unexpected error: unable to send Hidapi ...
Sam Hammerman's user avatar
1 vote
1 answer
234 views

Trying to send funds from a Nano X, what does the "change" value stand for?

I've created an outgoing transaction using the GUI desktop app. I confirm the amount. Then the fees. After this step, there is a "change" value displayed. I have rejected the transaction ...
rqwell's user avatar
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49 views

If I transfer monero from desktop wallet to ledger nano s will the private desktop wallet keys still be usable?

Please bear with me, I'm a very confused newbie. I understand that I can't access private keys in the ledger nano s but that they are stored on the device. Question is, if I transfer my desktop wallet ...
Korona's user avatar
  • 11
1 vote
1 answer
104 views

Ledger Nano S restore from seed: Is using the Ledger 2 buttons to enter the seed the only way?

A hardware wallet sounds like a great idea but to my utter horror it appears that if the ledger is lost/breaks/inaccessible and I want to restore it I have to: Get another ledger or compatible ...
Korona's user avatar
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2 votes
0 answers
113 views

Can I use BOTH a Trezor T and Ledger S with the same Monero-GUI wallet?

Trying to wrap my head around this. I have both a Trezor T and Ledger S. I use the same seed on both devices as a sort of redundancy. I just set up the Trezor with Monero's GUI. Worked great, although ...
HardwareWalletJunkie's user avatar
1 vote
0 answers
234 views

restored GUI wallet from 25 seeds, balance=0

I am using Ledger S. I had not opened it about 6 months and now when I did open it, it told me that some GUI wallet files are missing from the PC or something like that. I then restored my Monero GUI ...
Kxmr's user avatar
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1 answer
77 views

Can I store the Monero local blockchain on a Ledger Nano S?

So all I know about Ledger or Trezor is that you can make wallets from any cryptocurrency. I want to import my local blockchain once and forever, instead of getting an external SSD disk (for fast ...
Captain Syria's user avatar
0 votes
1 answer
1k views

Funds not showing in GUI wallet

I recently installed the Monero GUI wallet and connected it to my Ledger Nano S. I then transferred my Monero from Binance to my GUI wallet address and received a successful Transaction ID From ...
Capblye's user avatar
1 vote
0 answers
225 views

Ledger XMR Balance 0 but Monero GUI Wallet Balance is >0

Have installed latest version of Monero on Windows and performed following; Created wallet from hardware (Ledger Nano S) Synchronised deacon Balance now showing correctly from a previous transaction ...
Kathryn Armstrong's user avatar
2 votes
0 answers
2k views

Couldn't open wallet wrong device status Ledger

When trying to access my wallet on Ledger I get an error message. I'm using GUI version 0.17.1.7. Error message= Couldn't open wallet wrong device status: 0x6e00(sw_cla_not_supported), Expected 0x9000(...
Joe B's user avatar
  • 21
0 votes
1 answer
2k views

How to link Monero GUI wallet to Ledger Nano x [duplicate]

windows 10 desktop - ledger-live-desktop-2.8.0-win. Installed all. GUI accounts set up and montero loaded. Just want to move crypto to ledger hardware wallet.
Jerry Harper's user avatar
0 votes
1 answer
404 views

Monero GUI not recognising my Ledger X anymore...how can I get it to remember?

I set up my Ledger X successfully back in May 2020 and decided against setting up a password for simplicity's sake. I recently updated to the new MUI 0.17.1.4 - Oxygen Orion in preparation for the ...
Rooster9001's user avatar
0 votes
1 answer
592 views

I accidentally deleted my keys file [duplicate]

I have been using the wallet perfectly fine for a few months but because my wallet wasn't sending (due to update that I didn't know at the time), I was frantically looking through the wallet folders ...
Shaun's user avatar
  • 1
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0 answers
43 views

Monero withdrawn from Kraken but not showing in my Ledger Nano S hardware wallet via Monero GUI wallet [duplicate]

On Thursday evening (BST) I withdrew some Monero from Kraken online exchange to the wallet address generated by setting up a Ledge Nano S Hardware wallet in the Monero Gui wallet (v0.16.0.2(Qt 5.12.2) ...
Bedes30's user avatar
0 votes
1 answer
135 views

After Ledger 1.6 update and GUI Nitrogen Nebula upgrade, Can't open Nano wallet

In my low tech thinking, I upgraded to Nitrogen Nebula GUI and Ledger XMR v1.6.0 update. Now I can't get the Nano S wallet to open. Got an error 1:11415. There are other posts saying to go back to ...
Nomad Pack E's user avatar
2 votes
1 answer
2k views

How to convert Ledger seed to Monero compatible seed on Windows?

My Ledger HW is broken and I can’t access my funds. I have my Ledger seed but I can’t enter it in Monero wallets. How do I convert the seed?
selsta's user avatar
  • 191
0 votes
1 answer
2k views

Can't create transaction: internal error: Failed to get height

I'm using monero-gui-v0.15.0.2 Ledger Monero App 1.4.2 When I'm trying to do a send operation it fails with: E result. THROW EXCEPTION: error::wallet_internal_error E Can't create transaction: ...
d-ackack's user avatar
1 vote
1 answer
853 views

Rescan Ledger wallet from 0 in the GUI?

I created a fresh Ledger wallet using the 0.14.1.0 GUI on Windows 10. That's working fine as expected. I tried to force the GUI to rescan the Ledger account from block 0 by renaming the wallet cache ...
robricc's user avatar
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1 vote
1 answer
116 views

Monero GUI self-hosted node issue with Ledger - it keeps requesting password

I am running the most recent version of Monero GUI for Mac and Ledger firmware (I just updated the Ledger firmware and just downloaded and setup Monero GUI this weekend). Everything went smoothly ...
Peter Winston's user avatar
0 votes
1 answer
69 views

Opening Ledger with wallet v0.14.1.0 Boron Butterfly

I have a Monero GUI wallet v0.14.0.0 Boron Butterfly whick I open with my Ledger Nano S. I downloaded Monero GUI v0.14.1.0 Boron Butterfly for Windows 64-bit. When opening, it says: "wallet can't ...
Luk's user avatar
  • 1
0 votes
0 answers
26 views

LEDGEE NANO S WITH BOTH BTC WALLET AND MONERO WALLET [duplicate]

I have created on my Ledger nano S vers.1.5.5. a BTC wallet. I have written my 24 words and Ledger Desktop vers.1.8.1. works perfectly. After this I have installed on Ledger nano S the MONERO APP vers....
G-S's user avatar
  • 1
0 votes
1 answer
182 views

LEDGER WITH BTC AND MONERO WALLET

0 Hi all, in my Ledger Nano S there is a wallet in BTC and a wallet in XMR. When I have created BTC wallet I have wrote the 24 seed words for restore wallet in case of emercency. The MONERO APP ...
G-S's user avatar
  • 1
0 votes
1 answer
713 views

Ledger Nano S and seed words

On my Ledger Nano S there is a wallet in BTC and a wallet in XMR. When I created the BTC wallet I wrote down the 24 seed words for restoring the wallet in case of an emergency. The Monero app ...
G-S's user avatar
  • 1
0 votes
0 answers
265 views

Ledger Nano S and Ledger Live Desktop not showing XMR [duplicate]

On my Ledger nano S are stored both BTC and XMR. On Ledger Live Desktop I see only the BTC. It's correct? Why don't I see the Monero wallet also? Thanks Giovanni
G-S's user avatar
  • 1
0 votes
0 answers
190 views

Transaction not received on ledger s nano [duplicate]

I sent XMR from Kraken to my GUI primary address on ledger s nano about 24 hours ago, but I still haven't received anything. Daemon is synchronized and wallet is synchronized. Status is success on ...
user9956's user avatar
5 votes
1 answer
1k views

When setting up Monero wallet with Ledger nano S, what are the options 'restore height' and 'subaddress lookahead' for?

While setting up the Monero GUI with a Ledger nano S, I did not enter anything in the 'optional fields' in the GUI. The guide on the Ledger support website states: Enter 1720000 in the restore ...
xavsky's user avatar
  • 61
2 votes
1 answer
505 views

My Ledger Monero wallet shows an incoming transaction with a value of zero (0), how do I resolve this issue?

I withdrew some funds from an exchange to my Ledger Monero wallet. However, the incoming has a value of zero (0). How can I resolve this issue?
dEBRUYNE's user avatar
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0 votes
0 answers
1k views

Wrong Device Status: SW=6e00, EXPECT=9000, MASK=ffff [duplicate]

I opened an issue here: https://github.com/LedgerHQ/ledger-app-monero/issues/33 error: 2019-03-09 15:17:10.351 7f9d2b82c7c0 ERROR device.ledger src/device/device_ledger.cpp:319 Wrong ...
NullVoxPopuli's user avatar
3 votes
1 answer
3k views

Why did the Monero GUI fail to generate a new wallet with the Ledger?

I just tried to create a wallet but in the window, after choosing the location for the wallet file, I get this message: failed to generate new wallet: Unable to enumerate device 11415:11415: NULL ...
bloppo66's user avatar
0 votes
1 answer
549 views

Problem with Ledger Nano S and Monero GUI: Invalid password [duplicate]

When I am using the Monero GUI with a Ledger Nano S, it asks me to "Export View Key", and no matter which I option choose, the wallet responds with "Couldn't open wallet: Invalid password". Does ...
anon678's user avatar
2 votes
1 answer
2k views

Why can I not recover my Monero wallet?

The Monero GUI wallet does not accept my password and I do not have the mnemonic seed or written down keys. I have attempted to recover it using the .keys file, but after choosing "Open wallet from ...
user9673's user avatar
1 vote
0 answers
282 views

Can't open GUI wallet with Ledger Nano S after 1.5.5 firmware update

Recently I updated my Ledger Nano S with the 1.5.5 version of firmware. After typing in the GUI password, I am asked to press tick (confirm) button on my Nano S - "Export Key" - in order to open the ...
Daniel Goldwing's user avatar
0 votes
0 answers
408 views

Nano Ledger S in GUI won't sync, blocks remaining keeps resetting

This is actually an issue someone is having on /r/MoneroSupport but there doesn't seem to be a clear answer. Here's the link directly to the post: https://www.reddit.com/r/monerosupport/comments/...
Dr-Bracket's user avatar
4 votes
1 answer
279 views

Monero GUI wallet address in combination with the Ledger Nano S

I installed the Monero GUI wallet on my laptop. When I open the wallet and plug in my Ledger Nano S, I see an address on my Ledger Nano S which is different from the receiving address in the Monero ...
Luk Van holen's user avatar
2 votes
0 answers
492 views

Problem with the Monero GUI Wallet and multiple transactions

I have had the issue where I was trialing sending transactions between my own accounts. I have bought a Ledger NANO S and I was trying it out for the first time. For background, I'm not an ...
Dmonero's user avatar
  • 21
4 votes
1 answer
17k views

How do I restore / recreate my Ledger Monero wallet?

I have lost my Ledger device and/or cannot access the system with my Ledger Monero wallet files. How do I restore / recreate my Ledger Monero wallet?
dEBRUYNE's user avatar
  • 15.3k
2 votes
1 answer
435 views

Monero GUI: How do I switch back to my Ledger Nano S wallet from my original wallet

I have just created a new wallet using my Ledger Nano S, all went fine. I then closed the new wallet in order to open my original wallet so I could transfer the funds over to my new wallet. Again, ...
BB XMR's user avatar
  • 31
3 votes
2 answers
3k views

Why do I have to export the private view key every time I use my Ledger?

I currently use the Monero GUI v0.13.0.4 with my Ledger Nano S and I'm confused by a few things: What is saved in the .keys file generated when I create my wallet using the Ledger? I would assume ...
sonar's user avatar
  • 33
0 votes
1 answer
729 views

Ledger Nano S Transaction Error: unexpected error: Wrong Device Status : SW=6911 (EXPECT=9000, MASK=ffff)

I'm currently using Windows & my daemon is updated to v0.13.0.2, however when I tried to send some XMR from my Ledger Nano S to my Cake Wallet, I got the following error: Error: unexpected error: ...
deathd0tcom's user avatar
0 votes
1 answer
49 views

Syncing several wallets in the same ledger with local node. (start again switching)

Let's say you have several wallets in the same ledger (Plausible deniability set up), syncing each wallet using the GUI with my own local node, blockchain in external SSD drive, it takes 3 hours aprox,...
mr. R's user avatar
  • 1
1 vote
1 answer
284 views

Monero wallet not working with Ledger on Mac High Sierra (was working previously)

I've run into a really frustrating issue with my Ledger Nano S and the Monero wallet, and can't seem to get it to work again. The wallet was working previously and now no longer detects my Ledger ...
Nick Kirsten's user avatar