I exchanged some BTC through ShapeShift, but my monero-wallet-gui never got the Monero. I followed the instructions here, and it didn't work. I did verify that I got the transaction confirmed and it should be there. The wallet just doesn't say so. I'm on the latest version of the software on a Mac running Sierra. (Haven't upgraded to High Sierra yet.)
Right now, I've switched to local node (from a remote one) and I'm waiting for it to sync in hopes that it will resolve the situation. (Is there any way to speed up the sync? What I need the XMR for is a little time sensitive.)
But, from my research on GitHub and other places, I should be able to see my balance when I switch to a remote node. What can I do next to resolve this issue?