I exchanged some BTC through ShapeShift, but my monero-wallet-gui never got the Monero. I followed the instructions here, and it didn't work. I did verify that I got the transaction confirmed and it should be there. The wallet just doesn't say so. I'm on the latest version of the software on a Mac running Sierra. (Haven't upgraded to High Sierra yet.)

Right now, I've switched to local node (from a remote one) and I'm waiting for it to sync in hopes that it will resolve the situation. (Is there any way to speed up the sync? What I need the XMR for is a little time sensitive.)

But, from my research on GitHub and other places, I should be able to see my balance when I switch to a remote node. What can I do next to resolve this issue?

1 Answer 1


Okay, so it did get solved, by just waiting for the local node to sync completely. This was weird because I would have thought that using a remote node would be sufficient. I just had to wait a day. (Longest day ever!)

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