I exchanged some BTC through ShapeShift, but my monero-wallet-gui never got the Monero. I followed the instructions here, and it didn't work. I did verify that I got the transaction confirmed and it should be there. The wallet just doesn't say so. Right now, I've switched to local node (from a remote one) and I'm waiting for it to sync in hopes that it will resolve the situation.
I was wondering if I could just go ahead and send the monero somehow. Afterall, the blockchain still regards it as being in the possession of my wallet.