Coins Not Appearing (GUI Wallet) - Transaction on Blockchain, Wallet Synced, Cache Deleted

Question

Withdrew coins from Bter.com exchange to Monero Wallet GUI, but the balance not appearing in Monero Wallet GUI 11.

My balance still shows 0.

Help!

I'm now trying something new... Deleting the database at .bitmonero/lmdb/data.mdb — Taylor, Oct 2, 2017 at 9:41
Can you first verify whether your transaction actually arrived. You can use this guide: monero.stackexchange.com/questions/6137/… — dEBRUYNE, Oct 3, 2017 at 9:54
@dEBRUYNE Yes, the transaction arrived, however Monero Wallet GUI 11 still shows 0 balance. — Taylor, Oct 5, 2017 at 6:17
If deleting the wallet cache doesn't work, try to restore with the 25 word mnemonic seed. As restore height you can use 1400000. Let me know if it works. — dEBRUYNE, Oct 5, 2017 at 9:06
Magically today it appeared! Simply opened the wallet and before it even finished syncing the balance was there (even though still says syncing). Thanks for the help. — Taylor, Oct 7, 2017 at 10:07

p1gd0g · Accepted Answer · 2017-10-03 06:38:40Z

1

Try mymonero first, maybe your local data was not updated.

国人？

answered Oct 3, 2017 at 6:38

p1gd0g

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