My Monero GUI wallet cannot send! I've tried repeatedly on different computers, tried restoring wallet, it crashes or gives the message "Can't create transaction: Unexpected error: Call method failed." What is wrong?? Using latest GUI wallet (monero-gui-install-win-x64-v0.17.1.9.exe) connected to Trezor Model T on Windows 10. Is all my XMR frozen forever???

1 Answer 1


There's a bug present in the Trezor code that causes the GUI to crash occasionally whilst trying to send. This will be fixed in the upcoming release. See:


In the meantime, please try sending a smaller amount of the balance.

  • I still get the same error when trying to send Monero using Trezor Model T with release Apr 24, 2021 at 11:17
  • 1
    @NilsBreitmann - Were you running any other wallet software concurrently?
    – dEBRUYNE
    Apr 26, 2021 at 17:03
  • Yes, I had my Exodus wallet running to copy the target address. I tried it again without Exodus and it worked. Great! Thanks a lot! Apr 27, 2021 at 20:34

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