I'm new to Monero, and installed the Monero wallet GUI yesterday on my iMac running MacOS Catalina. The GUI version is (Qt 5.12.8) and is connected to my Ledger Nano S. The Monero wallet GUI app keeps quitting sporadically and I'm wondering if this is an issue with MacOS Catalina or if there is another reason? I also tried transferring a small amount of Monero from Binance yesterday as a test case. Binance has recorded the transfer as being complete, but the tokens have not shown up on my Monero wallet GUI after 24 hours. From checking the transaction on the Blockchair Monero Explorer, it looks like the transaction has been confirmed even though it still isn't showing in my GUI wallet. I'm not sure what else to try.

  • Did you export the private view key on the Ledger device? – dEBRUYNE Jan 3 at 18:40
  • I did as far as I know. The Ledger Nano S asks for confirmation to export the private view key on connecting it to the Monero wallet GUI, and I clicked yes. I made a mistake in my post - I'm running MacOS Big Sur, which is the latest Mac OS version. – SDJ Jan 8 at 7:52
  • Can you try to recreate your Ledger Monero wallet? monero.stackexchange.com/questions/10598/… – dEBRUYNE Jan 8 at 7:57
  • Thanks dEBRUYNE. Will give that a go now. – SDJ Jan 8 at 12:10
  • I just recreated my Ledger Monero wallet, but it's still showing a 0 amount in the account. Is there something else I can try? – SDJ Jan 8 at 13:01

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