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When trying to access my wallet on Ledger I get an error message. I'm using GUI version 0.17.1.7. Error message= Couldn't open wallet wrong device status: 0x6e00(sw_cla_not_supported), Expected 0x9000(sw_ok), mask 0xffff

Any help would be appreciated.

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  • Please make sure that your firmware is upgraded to v1.6.1, your Monero GUI to v0.17.1.8, and your Ledger Monero App to 1.7.4/1.7.5. Additionally, make sure to close the Ledger Live manager and open the Ledger Monero App. Thereafter, the issue should resolve itself. – dEBRUYNE Jan 3 at 18:47

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