In the process of creating a Monero wallet using Ledger device, in the menu "Welcome to Monero", I choose "Create a new wallet from hardware" That takes me to a new window. "Create a new wallet" . There I choose "Create a new wallet from device" and select Ledger. Before that I plugged in my Ledger device, re-entered the PIN code and entered the Monero App on the device. Now I can't process any further; I get the following error message: "Error writing wallet from hardware device. Check application log"

Thanks in advance for your help.

  • Make sure your Ledger Monero app is at v1.3.1 and your GUI at v0.14.1.0. Additionally, see the guide I linked. – dEBRUYNE Jul 20 '19 at 12:13

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